CTC Store IPDSLAM-A8/A16 User Manual Page 125
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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ADSL IP DSLAM
117
Problems with Starting up ADSL IP DSLAM
Table 7-1 Troubleshooting the Start-up your ADSL IP DSLAM
Problems Steps to Take
None of the LED(s) are on 1. Check all cables connection.
2. If the LEDs remain off, contact for technical support.
The LED(s) are on, but data
can not be transmitted
1. Check if all cables are well connected.
2. Check the PVC(vpi/vci) settings in CPE side. See
Appendix-C for the default setting of ADSL IP
DSLAM.
3. Ping the ADSL IP DSLAM from the user’s computer.
4. If you cannot ping, connect the ADSL modem or
router to another port on ADSL IP DSLAM. If the
ADSL modem or router works with a different port,
then there may be a problem with the original port.
Contact for technical support.
5. IF connecting with different port does not work, try a
different ADSL modem or router with the original port.
6. IF the problem still remains unsolved, contact for
technical support.
You cannot access the
command “tftputil <IP
address> <get>
<sf_user.cfg>” in windows
interface ADSL IP DSLAM
via the console port
1. Check if the ADSL IP DSLAM is connected to your
computer’s serial port
2. Check if the communication program is configured
correctly. Pls. Refer to “Logging into the Command
Line Interface” section on page 17.
3. If the problem remains unsolved, contact for technical
support.
Problems with Configuration
Table 7-2 Troubleshooting the ADSL IP DSLAM configured setting
Problems Steps to Take
Your configuration settings
do not take effect at restart
1. Use the command: save to save your configuration
before you restart the ADSL IP DSLAM. (See “Saving
the system” section on page 61)
2. If the above corrective action doesn’t work, contact for
technical support.
- USER MANUAL 1
- List of Figures 6
- List of Tables 7
- About This Manual 9
- Document Conventions 10
- DSLAM and IP based DSLAM? 11
- 1. Introduction 13
- 1.2 ADSL IP DSLAM Overview 14
- 1.4 ADSL IP DSLAM Features 18
- VLAN support 18
- Standalone System Design 18
- 2. Getting Started 20
- 2.3 Hardware Installation 22
- Command Line Interface (CLI) 25
- Telnet Client 26
- Setting} 31
- DSLAM {System Information} 32
- 3.8 DSL Line Configuration 39
- 3.9 Port Configuration 43
- 3.11 Performance Monitor 50
- MIN Phy-Layer PM} 55
- Phy-Layer PM} 56
- MIN Channel-Layer PM} 57
- Channel-Layer PM} 58
- 3.12 Miscellanea 59
- SNTP Status {SNTP Status} 61
- 4.1 Command Structure 63
- Calling Commands 68
- 4.2 General Configuration 69
- Displaying the Current Event 70
- Reset Port 70
- Restart the ADSL IP DSLAM 71
- System Upgrade 71
- System Configuration 72
- Modifying System Information 73
- Port-Filtering Configuration 74
- Displaying Port-Filtering 74
- Modifying Port-Filter 74
- IP Configuration 75
- Displaying System IP 75
- Modifying System IP 75
- Time Configuration 76
- Displaying Time 76
- Modifying Time 76
- SNTP configuration 77
- Displaying SNTP 77
- Modifying sntp 77
- Modifying sntp timezone 78
- Changing the Password 78
- 4.5 Configuring DSL 79
- Creating Alarm Profile 81
- Modifying DSL Profile 82
- Modifying Alarm Profile 83
- Deleting DSL Profile 83
- Deleting Alarm Profile 84
- Displaying DSL Profile 84
- Displaying Alarm Profile 85
- 4.6 Port Configuration 87
- PVC Configuration 89
- Creating PVC 89
- Modifying PVC 91
- Deleting PVC 91
- Displying PVC 92
- Sorted by Port ID 92
- Sorted by VID 92
- Subscriber Configuration 93
- Routing Table configuration 95
- Displaying all routes 95
- Add a route 96
- Delete a route 96
- 4.7 Management Configuration 97
- Displaying SNMP Trap 98
- Deleting SNMP Trap 98
- Configuring Trap IP 98
- Creating Trap IP 98
- Configuring Management IP 99
- Creating Management IP 99
- Displaying Management IP 99
- Deleting Management IP 100
- 4.8 IGMP configuration 101
- Displaying IGMP Group 102
- Configuring IGMP 102
- 4.9 Performance Monitor 103
- Minutes and 1 Day Duration 104
- ADSL IP DSLAM 107
- Minutes or 1 Day Duration 108
- Show Ethernet Rate Mode 110
- Modifying Ethernet Rate Mode 110
- Modifying DHCP Server 111
- Creating User Account 112
- Modifying User Account 114
- 4.13 Deleting User Account 115
- Configuration Backup 116
- 5.1 Configuration Restore 117
- Then reset system 121
- 6. Troubleshooting 124
- Problems with Configuration 125
- Problems with SNMP 126
- Problems with Telnet 126
- Problems with Password 126
- Appendix-A: Pin Assignment 127
- 25 : 50 : 129
- NZT +1200 New Zealand 132
- Glossary 134
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